LAST UPDATED: September 16, 2020

Privacy Policy

Protecting the privacy and security of your personal information is a priority at LSQ Group LLC and its subsidiaries, LSQ Funding Group, L.C. and LS DE LLC (“We”, “Us” or “LSQ”), and providing a single, comprehensive privacy policy that is straightforward and clear is in the best interests of our customers.

This Privacy Policy (“Privacy Policy”) describes our information and privacy practices with regard to the www.lsq.com website (“Site”), such as the types of information we may gather from you and other visitors to the Site. Unless stated otherwise, this Privacy Policy applies only to information collected on the Site and does not apply to information collected offline or otherwise outside of the Site. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. By browsing and using services on our Site, you are accepting the practices described in this Privacy Policy and consent to our use of cookies and similar technologies.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S. based third party dispute resolution provider at:

https://feedback-form.truste.com/watchdog/request

There are three main types of information we collect about our online users:

Information that identifies you as a person: This is commonly referred to as “personal information” and includes, for example, information that you may provide such as your name, home address, home telephone number, or payment information (including your credit card number). We also collect date of birth and SSN if you are applying through our website to become a client of LSQ. This does not include information that has been stripped of personally identifying information and aggregated so that it can no longer be used to identify a specific person;

Information about your business: This information is considered commercial information and includes, but is not limited to, a customer’s business name, address, phone and/or fax numbers, email address, business tax identification number, and corporate financial account information; and

Information that relates to you, but on its own does not identify you: This includes information about your Internet connection, the equipment you use to access our online services, and information relating to your usage of those services.

LSQ provides commercial services. Therefore, most of the information collected is commercial and not personal information.

These commercial services are currently available in the United States only. If you are visiting this Site from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States, and you explicitly consent to this transfer.

 

 

How is Information Collected?

We collect your information when you use our online services in three main ways:

Directly from you, when you provide it to us; for example, when you request information or services from us.

Automatically, when you use our online services. We collect information through the use of cookies and other technologies.

From third parties, including our trusted business partners.

Directly From You

LSQ may or will provide you an application for services that can be submitted online. The online application will require you to provide us certain information about your business including, but not limited to, the business name, address, telephone number, email address, and financial information. This information is used to facilitate a business relationship between your company and LSQ.

If you apply through this Site to become a client of LSQ, you will be asked to provide your date of birth and Social Security Number, to validate your identity or make a determination of eligibility.

Several locations of the Site permit you to enter your email address for purposes including, but not limited to, of signing up for email newsletters and special offers, or to be contacted by an LSQ representative. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us using any of the methods described below in the Contact Information section of this privacy policy.

Passive Collection

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

User Data Supplementation

We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Examples of the types of personal information that may be obtained from public sources or purchased from third parties and combined with information we already have about you, may include: information contained in a consumer credit report, or obtained as part of determining eligibility for our services.

Tracking Technologies

LSQ and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We send a “session cookie” to your computer or other access device when you log into the Site. This type of cookie helps us to recognize you if you visit multiple pages on the Site during the same session, so that we do not need to ask you for your password on each page. Once you log out or close your browser, the cookie expires and no longer has any effect.

Our third party partner may use technologies such as cookies to gather information about your activities on the Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish not to have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note that this does not opt out of being served ads. You will continue to receive generic ads.

From Third Parties

The Site allows trusted business partners to refer your company to LSQ. That information is provided from a third party to us, and includes your name, your email and company address. When this information is received by us from the Site, an LSQ representative will contact you by phone. LSQ uses this information for the sole purpose of informing you about our services and tracking the success of our referral program. You may contact us using any of the methods described below in the Contact Information section of this privacy policy in order to request that we remove your information from our marketing list.

How is Your Information Used?

LSQ collects and uses your commercial information to give you current market and product information, to provide you with convenient access to your data, and to provide you with excellent service. In addition, we may use your information to keep you up to date on new product announcements, special offers, and other information we believe would benefit you.

If you submit an application online, all information will be used by our sales representatives to contact you and discuss engaging in a business relationship with LSQ.

 

How is Your Information Shared?

We will not sell (or trade or rent) personal information to other companies as part of our regular course of business. However, it is possible that we might acquire, merge with, or be acquired by another company or that we might dispose of some or all of our assets and in that instance, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

In certain situations, we may disclose such information in response to lawful requests from public authorities and/or law enforcement officials conducting investigations including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply to subpoenas or other legal process, court orders, or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons.

LSQ may transfer your personal and/or commercial information to third parties, including contractors we use to support our business (e.g., marketing services, fulfillment services, identity verification providers, commercial and consumer credit reporting agencies, data aggregators, and financial institutions). These companies are authorized to use your personal information only as necessary to provide these services to us. In those cases, we will require such third parties to agree to treat your information in accordance with this Privacy Policy or as you may have otherwise previously consented.

 

How is Your Information Secured?

LSQ uses reasonable measures to protect personal information from unauthorized access, deletion or alteration. In addition, we have physical, electronic, and procedural safeguards to protect your personal information. Furthermore, we require that employees and third party administrators/processors access your personal information only on a need-to-know basis.

We also maintain security standards that are designed to protect your information as it is transmitted from your computer to our network. This technology is called Secure Socket Layer (SSL). SSL is a security protocol for data transfer on the Internet and helps to protect the safety and confidentiality of your information.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. You play a critical role in protecting your information by maintaining up-to-date computer security protections including, but not limited to, using up to date anti-virus software, protecting your account with a strong password, protecting the privacy of your off network communications through the use of VPN’s, and keeping intruders out by utilizing firewalls. If you believe that your interaction with us is no longer secure, please notify us using the contact details below.

 

How to Update or Delete Your Information?

Upon request, as a client or prospective client of LSQ, we will provide you with confirmation about whether we hold any of your personal information. You may submit your request to view, update, or delete the personal information we hold by using any of the methods listed below in the Contact Information section. In order to authenticate your request regarding private information, we may need to speak with you to validate your identity. We will respond to your request within a reasonable timeframe and service your request within a maximum timeframe of 45 days. In some instances, your information cannot be deleted until your contractual agreement has been fulfilled or terminated. If that is the case, we will notify you within the same 45-day time period. Additionally, our Site may contain web pages through which you can correct or update some of the information you have provided to us. Users who receive a newsletter or other similar emails from us and who wish to remove themselves from the mailing list can do so by following the link provided in an email received. However, please note that we reserve the right to continue to send you certain communications relating to your use of our Site, service announcements, notices of changes to this Privacy Policy or our Terms of Use, at Terms & Conditions, or similar administrative or transactional messages even if you have requested to be removed from the mailing list. Your continued use of the Site constitutes your acceptance of any amendments to and the most recent versions of this Privacy Policy.

The Site does not offer a way to delete the personal information you provided. Please contact your sales representative to have your online account disabled/deleted. Your sales representative will respond to your request within a reasonable timeframe. However, we will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using any of the methods described below in the Contact Information section of this privacy policy.

Links to Third Party Websites

Our website includes links to other websites whose privacy practices may differ from those of LSQ. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Personal Information of Children

LSQ provides a service for commercial entities. We do not knowingly collect or retain personal information for children under the age of thirteen (13). Any information received from a child under the age of 13 will be removed from our system promptly once we learn that it has been submitted to us.

Changes to this Privacy Policy

Please read this Privacy Policy carefully. LSQ will occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the bottom of this page. To the extent LSQ makes any material change to this Privacy Policy, you will receive either a notice by email or a message will be posted on the Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have any questions or comments concerning our Privacy Policy, please let us know by contacting us using any of the contact methods below:

 

By U.S. Postal mail

LSQ Group LLC

Attn: Privacy

315 E Robinson St, Suite 200

Orlando, FL 32801

By telephone

800-474-7606

By e-mail

privacy@lsq.com